Contact Us

 

Problems and Inquiries - As always, any physical problems that you may experience relative to the daily operation of the building in general, or your apartment, should be reported to Management personnel (see below). If there are any questions or issues pertaining to the day-to-day operations of the building, please contact the General Manager.

Transfers (sales, leases, etc.) of your apartment - Any calls regarding the potential sale or lease of your apartment should be addressed to the site office. Alterations - Please contact the site office to receive an Alteration Package, describing alteration procedures for apartment renovations.

Emergencies - If there is an emergency after hours or on weekends, please call our Customer Care Center or Security office. FirstService Residential maintains 24-hour, 7-days a week emergency assistance.

Management Personnel 

 

The following individuals will be directly responsible for your account and can be reached at the site office:

Patricia Rodriguez, General Managerpatricia.rodriguez@fsresidential.com

Nataly Velasco, Assistant Property Managernataly.velasco@fsresidential.com

Kimberly Lopez, Assistant Property ManagerKimberly.lopez@fsresidential.com

Phone Numbers

Parkway Village Site Office: 718-380-3171 (for all concerns Mon-Thurs, 8:00-5:00pm & Fridays 8:00-2:00pm)

                                        Fax718 969-5961

Parkway Village Emergency: 347-392-1296 (for emergency situations when the office is closed)

Parkway Village Security: 646-812-1834

FirstService 24/7 Customer Care: 212-634-8911

For General Inquiries and Questions
Parkway Village Management Office
81-26 150th St, Jamaica, NY 11435
Tel: (718) 380-3171
Fax: (718) 969-5691
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